Global Infrastructure Commitment

We own all of our server hardware, switches and other infrastructure. Unlike most hosting providers Rochen do not lease our equipment from anyone. Only the best enterprise-grade servers are in operation. Rochen also maintains globally diverse data centers in Dallas, Texas in the United States and London, England in the United Kingdom. This allows you to select your hosting location on the fly when ordering.

By having no middle men it gives us a far greater degree of control over the hosting environment powering your websites allowing us to offer unsurpassed levels of reliability and performance. Whether you host with us in the United States or United Kingdom you will receive the same great service backed by our unrivlaed 24/7/365 technical support.

Guaranteed Server Specifications:

Rochen guarantees that all of its servers will meet at least the following specifications
Supermicro Enterprise-Grade Rackmount Servers  
Powerful Dual AMD Opteron (Quad Core) High-Efficiency (HE) CPUs  
Minimum of 8192MB (8GB) ECC Registered DDR2 Dual Channel System RAM  
Hot-Swappable Seagate Cheetah 15,000 RPM Serial Attached SCSI (SAS) Hard Disks.  
Hardware RAID10 Disk Controllers.  
Use of 2U chassis for better cooling and air flow.  
Redundant Power Supply Units (PSUs) for CDP and NAS backup servers.  
Intelligent Platform Management Interface (IPMI) cards for hardware event monitoring.  
Remote reboot functionality allows our team to power cycle servers faster if the need arises.  
  • Servers

Guaranteed Network Specifications:

Rochen guarantees that its network infrastructure will meet at least the following specifications
High performance bandwidth from InterNAP, Level 3 and Time Warner Telecom. We only peer with top quality backbone providers. E.g. no use of Cogent.  
Flow Control Platform (FCP) BGP optimization to ensure your site traffic is routed via the most efficient path possible.  
100% Cisco powered network architecture.  
Hot-Standby Routing Protocol (HSRP) failover protection at all network levels. Most network maintenance can be performed transparently.  
Dual network cable drops to all racks ensuring no single point of failure and complete redundancy.  
Proprietary Intrusion Prevention Systems (IPS).  
Full off-site remote data backups using the latest Network Attached Storage (NAS) technology.  
Cisco powered backend enterprise network to power services like Rochen Vault.  
Intelligent Platform Management Interface (IPMI) cards for hardware event monitoring.  
Excellent connectivity within the United States and internationally through peering exchanges.  

Guaranteed Data Center Specifications:

Rochen guarantees that its Data Center will meet at least the following specifications
Globally diverse data centers in Dallas, Texas, United States and London, England, United Kingdom.  
Uninterruptible Power Supply (UPS) powered by independent Leibert and Powerware units.  
Around the clock environmental monitoring to ensure temperature remains at a constant 68°F.  
Raised flooring for under floor cooling and to allow for increased reliability by keeping power cables completely separated from data cables.  
Fully Locking Cabinets for extra physical security.  
Pre-action dry pipe fire suppression system rated for telecommunications / data center use.  
Access to the data center floor is restricted by biometric locks and key card access.  
All areas of the facility are monitored 24/7 via CCTV as well as patrols by security staff. Video recordings are kept for a five day period.  

Customer Testimonial:

I manage a number of websites for non-profit and educational organizations and selected Rochen because of their involvement with Joomla. I was immediately impressed with their excellent customer service and subsequently moved all of my accounts to a Reseller Hosting plan. Rochen assisted me with the transition, promptly addressed every one of my questions, and provided a solid hosting platform. If that wasn't enough, they recently added the Rochen Vault dynamic backup system which has saved my skin on a number of occasions. I would recommend Rochen to anyone without hesitation.

Jason D. Baker, Ph.D.
Baker's Guide to Christian Distance Education
www.bakersguide.com