Contact Rochen

Listed below are full details on how you can contact Rochen regarding pre-sales enquires, customer support, as well as other types of issues.

Pre-Sales Enquiries

You can contact us with any pre-sales enquiries by emailing sales@rochen.com or by posting within the "Pre-Sales Questions" section of our Customer Forums. A sales associate will reply as soon as possible.

Customer Support

Existing customers who have a support question should open a ticket via the My Rochen customer portal or post within the "General Hosting Support" section of the Customer Forums. My Rochen is staffed 24 hours per day, 7 days per week, 365 days per year by our team in the United States, Canada, United Kingdom and Australia to ensure immediate resolution to any issues you may be experiencing.

Abuse Team

If you need to report a violation of of our Acceptable Use Policy (e.g. spamming, phishing, copyright infringement etc.) then we are standing by to investigate your complaint. For legal reasons we can not respond to all abuse complaints we receive but we guarantee that your complaint will be investigated and acted upon as appropriate. Our Abuse Team can be contacted via: abuse@rochen.com.

General Contact Information

• Postal Address:
• Rochen Limited
• PO Box 10149
• Dundee, DD5 2YR
• United Kingdom

• Registered Office:
• Rochen Limited
• 11 Dudhope Terrace
• Dundee, DD3 6TS
• United Kingdom

Tel: +44 (0)870 7606 387